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Frequently asked questions
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What types of plumbing issues do you handle?We handle a wide range of residential plumbing services including emergency repairs, leaking taps, blocked drains, toilet repairs, fixture upgrades, water heater maintenance, repiping, and more.
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How do I book an appointment or sign up for a maintenance plan?You can schedule a service or join a plan by calling us directly or filling out the quick form on our website. A team member will confirm your request and help you get started.
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Are your plumbers licensed and insured?Yes, all of our plumbers are fully licensed, insured, and highly trained to handle a wide range of plumbing needs.
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How do your maintenance plans work?We offer three flexible and budget-friendly tiers: Basic Maintenance Tier ($19.99/month): Priority scheduling, 10% off repairs, annual home plumbing inspection. Premium Protection Tier ($39.99/month): Priority scheduling, 20% off repairs, 24/7 emergency service, bi-annual inspections, and one free emergency call per year. Ultimate Care Tier ($59.99/month): Priority scheduling, 35% off all repairs, quarterly inspections, instant emergency response, three free emergency calls per year, and minor part replacements included.
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Do you offer emergency plumbing services?Yes! Valco Plumbing offers 24/7 emergency plumbing services to handle urgent issues like burst pipes, major leaks, and severe drain blockages.
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How much do plumbing services cost?Pricing varies depending on the type of service. We offer free estimates after a quick inspection, so you know the cost before any work begins.
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How fast can you respond to a plumbing emergency?We aim to arrive within 60 minutes for local emergency calls, depending on your location and traffic.
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Can you install new plumbing for a remodel or new construction?Absolutely. We handle full plumbing installations for kitchens, bathrooms, basements, and new builds.
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What brands or types of equipment do you work with?We service and install all major brands of faucets, toilets, water heaters, and other plumbing equipment.
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How often should I get my plumbing inspected?Annually is a good rule of thumb, but if you're part of our maintenance plans, you’ll get inspections as frequently as every quarter depending on your tier.
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Do you charge for quotes?No! We offer free quotes for all plumbing services—just contact us by phone or through our website to schedule an estimate.
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Can you detect hidden leaks or pipe issues?Yes, we use advanced diagnostic tools to locate leaks inside walls, underground, or in hard-to-reach areas—quickly and without unnecessary damage.
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