Question 1

What types of plumbing issues do you handle?

Accepted Answer

We handle a wide range of residential plumbing services including emergency repairs, leaking taps, blocked drains, toilet repairs, fixture upgrades, water heater maintenance, repiping, and more.

Question 2

How do I book an appointment or sign up for a maintenance plan?

Accepted Answer

You can schedule a service or join a plan by calling us directly or filling out the quick form on our website. A team member will confirm your request and help you get started.

Question 3

Are your plumbers licensed and insured?

Accepted Answer

Yes, all of our plumbers are fully licensed, insured, and highly trained to handle a wide range of plumbing needs.

Question 4

How do your maintenance plans work?

Accepted Answer

1. We offer three flexible and budget-friendly tiers:
 • Basic Maintenance Tier ($19.99/month): Priority scheduling, 10% off repairs, annual home plumbing inspection.
 • Premium Protection Tier ($39.99/month): Priority scheduling, 20% off repairs, 24/7 emergency service, bi-annual inspections, and one free emergency call per year.
 • Ultimate Care Tier ($59.99/month): Priority scheduling, 35% off all repairs, quarterly inspections, instant emergency response, three free emergency calls per year, and minor part replacements included.

Question 5

Do you offer emergency plumbing services?

Accepted Answer

Yes! Valco Plumbing offers 24/7 emergency plumbing services to handle urgent issues like burst pipes, major leaks, and severe drain blockages.

Question 6

How much do plumbing services cost?

Accepted Answer

Pricing varies depending on the type of service. We offer free estimates after a quick inspection, so you know the cost before any work begins.

Question 7

How fast can you respond to a plumbing emergency?

Accepted Answer

We aim to arrive within 60 minutes for local emergency calls, depending on your location and traffic.

Question 8

Can you install new plumbing for a remodel or new construction?

Accepted Answer

Absolutely. We handle full plumbing installations for kitchens, bathrooms, basements, and new builds.

Question 9

What brands or types of equipment do you work with?

Accepted Answer

We service and install all major brands of faucets, toilets, water heaters, and other plumbing equipment.

Question 10

How often should I get my plumbing inspected?

Accepted Answer

Annually is a good rule of thumb, but if you're part of our maintenance plans, you’ll get inspections as frequently as every quarter depending on your tier.

Question 11

Do you charge for quotes?

Accepted Answer

No! We offer free quotes for all plumbing services—just contact us by phone or through our website to schedule an estimate.

Question 12

Can you detect hidden leaks or pipe issues?

Accepted Answer

Yes, we use advanced diagnostic tools to locate leaks inside walls, underground, or in hard-to-reach areas—quickly and without unnecessary damage.

Frequently asked questions